Do you ship worldwide?

Yes, we ship all over the world.

How much will it cost to ship to my country?

We offer a free shipping service on all your orders.

Do you cover duties and customs?

Yes, all the duties are included in the purchase price.

How long will it take to receive my order?

Our warehouse team usually processes your order within 1-2 business days. Since that moment, shipping requires 3-5 business days to the most major cities worldwide.

What courier do you use?

We primarily use DHL for all worldwide shipments.

Can I cancel or edit my order?

It’s not possible to cancel or edit an order once it has been placed.

In case you want to return your order, please follow the detailed instructions in the Returns section.

How can I check my order status?

As soon as you complete your order, you will receive a confirmation via email with your order number. Then, you will receive a second email message once your package has been shipped. From that moment, to check the status of your order, please enter your order number into the search bar within the Track Your Order section.

Please note that the delivery timeframe is usually 3-5 business days.

More questions?

In case you have any further questions, please visit the Global-e's FAQ's section.