How do I know my size?
To best select your suitable size, please check the size chart directly on the product page. For any further questions, please feel free to Contact us.
Which payment methods do you accept?
We accept all major credit cards (Visa, Amex, Mastercard, Discover, Klarna) and PayPal.
Are payments secure?
Khrisjoy Online Store guarantees the maximum security for all your purchases.
Where can I find your flagship stores?
There doesn't exist any Khrisjoy flagship store yet. We’re a young brand growing exponentially and the launch of our first own store is one of the main mid-term purposes.
In which stores can I find Khrisjoy products?
Khrisjoy is distributed in the best luxury multibrands and department stores worldwide. Here you can find the one closest to you.
General care tips?
Inside your Khrisjoy garment you can find the specific care information, such as the composition and the washing instructions.
Here are our main tips for proper care:
- avoid contact with oil or alcohol-based substances such as perfumes, cosmetics, hand sanitizers, which might impact the fabric and cause unremovable stains;
- in case of large stains, we recommend cleaning the item promptly to avoid the stain penetrating inside the garment materials. To learn more about how to wash your Khrisjoy jacket, please click view closely the next FAQ.
How can I wash my Khrisjoy jacket?
If you necessarily have to clean your Khrisjoy jacket at home, please always follow the specific washing instructions on the care label inside your garment.
In case of puffer jackets, the best solution we recommend is to entrust your jacket to a specialist who is already familiar with the down handling both during the washing and drying phases. However, if you decide to clean your puffer jacket at home, here are some indications you should pay particular attention:
- Not overload the washing machine
- Avoid soaking
- During the drying phase, it's mandatory to position the puffer horizontally, ensuring that the down is distributed uniformly
Can you assist me with my product?
If the general care tips and the washing instructions are not sufficient, please feel free to Contact us. We would be happy to assist you with the help of our product team.
Is your company ethically and environmentally responsible?
Khrisjoy loves the planet. Discover more about our environmental and ethical commitment in the Sustainability section.
In case you have any further questions, please feel free to Contact us.